Morning glory flowers unravel into full bloom in the early morning. At 4:30 a.m., Gloria Delaguardia, an Altru phlebotomist, is doing the same.
Gloria is as lively as can be in the wee morning hours. Between her friendly disposition and selfless ambition, Gloria is a Face of Altru.
“I enjoy interacting with my patients. In the early morning, most patients are sleeping. When I visit them, I always start by saying ‘good morning, my name is Gloria. I’m here to draw blood, and after I’m done is there anything I can do for you?’”
Dedicated Daughter
Gloria’s shift usually ends around 8:30 a.m., but her workday isn’t finished.
After caring for patients at Altru, she also cares for her elderly mother in East Grand Forks. “She’s 83 years old and is suffering from many health problems. It’s a challenge to take care of her, but she’s my treasure. I love her so much,” says Gloria. “She’s always given me good advice – ‘Listen to others and smile.’”
Gloria’s genuine warmth spreads throughout the health system. “We really enjoy Gloria, and so do our patients,” says Sheila Piper, supervisor of phlebotomy services.
Do you know someone who sets a great example for our organization? Tell us their name and what makes them a Face of Altru.
